Join Axis Bank as Call Center Representative job nearby Bokaro to help and solve issues of Jharkhand customers as an Inbound/ Outbound calls, The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries. keeping customer satisfaction at the core of every decision and behaviour.
Post : Call Center Representative (RM / Sr. RM)
Education: Min 12th passed / Any Graduation.
Pre-requisite: Excellent Typing and Communication skills.
Experience: Min 6 months experience – Freshers welcome provided they have excellent English grammar.
Working days: 6 days working
Work Location: Bokaro Jharkhand
Roles & Responsibility at Axis Bank Bokaro:
- Identify and assess customers needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Can handle Bokaro customers complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Participate in engagement campaigns to potential and existing clients to increase growth opportunities in Bokaro
- Assist office staff with client credit applications and transaction processing
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Cross selling of partners BFSI products in Bokaro.
Eligibility Requirement for Tele-Caller Job in Bokaro:
- Freshers and experience candidates from Bokaro both can apply
- If someone having Tele calling or BPO experience should be perfect fit.
- Can Speak in Jharkhand local language – Hindi or Hindi, English
- Good knowledge of relevant computer programs and telephone systems
- Excellent communication and presentation skills
- Should be local from Bokaro JH.
How to Apply at Axis Bak Call Center Job:
- Interested and eligible candidates from Bokaro, who is like to apply Axis Bank call center jobs in Bokaro can direct submit job application via form at the axisbank.com/career, also attach your most updated resume copy.
- Once your resume shortlisted, eligible candidates will get call for telephonic interview and then candidates will get invitation for finale face to face interview in main branch of Bokaro city
- If you like to apply other department jobs in BFSI sector, you may also use ” Advance Job Search “
Tags: Axis bank call center jobs in Bokaro, Jobs near me in Bokaro Jharkhand, BPO jobs in Bokaro, Back office jobs in Bokaro, Axis bank Operation jobs in Bokaro, CCE jobs 2022, Call center jobs, Tele Caller jobs in Bokaro, Tele Sales Jobs in Bokaro
BPO BFSI Jobs is the platform where you can search, find & get apply for leading BFSI Industry Tele caller or BPO jobs at one place around the Bokaro Jharkhand, If you are looking for a BFSI Jobs in Bokaro , the BFSIJob.com is the easiest and fastest way to find and apply to the latest job openings in Bokaro Jharkhand.